Internet Manager

We are seeking a Internet Manager to join our team!

Responsibilities:

• Manage our onsite BDC department.
• Manage internet sales
• Analyze sales statistics to identify areas of improvement
• Track results and trends regularly for business forecasting
• Report of team and individual performance
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Experience as a supervisor or manager
• Strong leadership qualities
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Benefits:

• Medical, Dental, Vision, Group Life and Supplemental Insurance

SKILLS:  Customer Service, Data Entry, Multi-Tasking, Communication Skills, Detail Oriented, Inbound/Outbound Calls, Phone skills, Customer Relationship Management,

About us:

Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!”